Your privacy matters to Traveline and so we want to explain how we are careful with the information you provide about yourself, your location and your journeys.
Traveline websites keep a log of all enquiries which may include information about the places and times being requested, the IP address and information about the device that you are using. This provides valuable information to improve public transport and the Traveline service. Traveline will only use this information for research and any results published will be anonymised.
Traveline, or its contractors, may contact you on the telephone number, text number or email address that you provide for the purpose of monitoring the quality of service provided or to provide details of major changes to the service. Traveline will only release your contact details to third parties if you have given your consent.
If you have any questions about the privacy of your data when using Traveline, please contact us.